Specialist Advice

We work in partnership with a number of organisations to offer advice to specific groups.

Here is information on our current projects and how to get in touch with them:

  • Get help applying for Universal Credit

Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.

Help to Claim is a dedicated service from Citizens Advice.

It’s free, independent and confidential.

For online help and advice visit: citizensadvice.org.uk/helptoclaim

Or call our Help to Claim FREE phone service:

0800 144 8 444    8am to 6pm

If you struggle with IT access or find on line forms difficult then:

Visit us at our Drop In sessions at: 

Jobcentre plus (DWP), Clarendon House, Exeter EX1 2DA

Monday, Tuesday, Thursday and Friday 9.30 to 12:30pm

Wednesday 10am to 12.30pm

  • DASWAC – Devon Advice Service for Working Age Carers

DASWAC can be accessed by carers when they have a carer’s needs assessment through Devon Carers (contacted on 08456 434435).

We are delighted to have received additional funding from the Exeter Board to provide additional welfare benefits advice due to the welfare reforms.

The options available will be discussed as part of your assessment interview.

Exeter and District Kidney Patients Association (EDKPA)

We work in partnership with EDKPA to offer benefits advice to kidney patients. Contact EDKPA to make an appointment.

Force Cancer Charity LogoCitizens Advice Exeter is working in partnership with Force Cancer Charity to offer benefits advice to people with cancer, their families and carers.

Read more: FORCE Cancer Charity Project

Full information is on the Healthwatch Devon page.

Multiple Sclerosis SocietyCitizens Advice Exeter offers a welfare benefits advice service in partnership with the Exeter and District Branch of the Multiple Sclerosis Society.

Read more: Multiple Sclerosis Society Project

Full information is on the Quids for Kids page of the Citizens Advice Devon website