Advice Column: Coronavirus Top Tips

Thursday 14th May 2020 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column, this week we focus on top tips for self-isolating due to the Coronavirus. I am at home isolating from the Coronavirus, and wondered if you had any tips for things that I could do whilst I have some time on my …

Advice Column: Coronavirus Job Retention

Thursday 7th May 2020 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column, this week we focus on the Coronavirus Job Retention Scheme.  I work in retail and my employer has told me that I have been furloughed under the Coronavirus Job Retention Scheme. What does this mean and will I still get paid? …

Advice Column: Energy Bills

Thursday 30th April 2020 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on energy bills.  I run a small business. It’s been a very difficult six months for us, we lost a contract with one of our major clients and I just haven’t been able to replace it with new business. …

Advice Column: Council Tax Arrears

Thursday 23rd April 2020 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on support for council tax bills.  I have received my new Council Tax bill. I think I am going to really struggle to pay it in full this year as my hours at work have been reduced. What help …

Advice Column: Flybe

Thursday 16th April 2020 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on help for those affected by the collapse of Flybe.  With the collapse of Flybe, what help is available to former staff and those whose flights or holidays have been cancelled?  Flybe employees who have decided they need benefits …

Advice Column: Coronavirus

Thursday 9th April 2020 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column, and in a change to our previously advertised column, this week we focus on your rights if an event is cancelled due to coronavirus.  I’ve got tickets to an event and I’m not sure what will happen in light of coronavirus. …

Advice Column: Dating Websites

Thursday 26th March 2020 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column this week we focus on dating website scams.  I recently joined a dating website. I was contacted by a lovely man and we started to exchange messages. We now email every day, although we haven’t met in person yet. We had …

Advice Column: Workplace Disputes

Thursday 19th March 2020 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column this week we focus on workplace disputes.  I am having problems at work. My employer has called me a meeting to discuss this. I am worried. What should I do? If you’re unhappy about something that your employer has said or …

Advice Column: Adverse Weather

Thursday 12th March 2020 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column this week we focus on adverse weather.  The recent stormy weather shut down my 8-year-old’s school in February, and I needed to take the day off from work but I was worried that my boss would sack me or dock my …

Advice Column: Mobile Phone Contracts

Thursday 5th March 2020 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column this week we focus on mobile phone contracts.  I recently signed a two year phone contract with a new network provider but the reception in my home is terrible. Is there any way I can get out of the contract, or …