Power cut

Published Monday 22nd of December 2025 ” I’m worried about losing power due to stormy weather. I keep imagining being stuck in the cold, struggling to feed the kids, with no way of contacting people. What should I do if this happens, and is there anything I can do to prepare? “ Power cuts can be unexpected and worrying, especially …

Child poverty in Exeter

Please find more about the Report by Citizens Advice Exeter : Citizens_Advice_Exeter_Child_Poverty_Report_Oct2025_final

Power of attorney

Published Monday 24th of November 2025 “A friend has suddenly fallen ill, which has made me think about getting my affairs in order. I’ve heard of setting up a lasting power of attorney, but I don’t really know where to begin, or if I really need to, as I’m not very old. “ The first thing to know is that …

Foodbanks

Published 27th of October 2025 “I’m stressed about being able to afford food for my family as the colder months set in. We will be spending more on heating, and we’re barely making it through as it is. Can I use a food bank if I need to?” Feeling Worried About Affording Food? It’s understandable to be worried about affording …

Scams Awareness-20 October to 2 November 2025

It pays to stay #ScamAware Scams Awareness is an annual campaign aiming to: Give people skills to identify scams Encourage people to share their experiences Help people gain the confidence to report scams For our 2025 Scams Awareness campaign, we will focus on staying #ScamAware, focusing on an overview of scams advice, highlighting the top 5 scams consumers should be …

Advice column- Energy bill support

Published Monday 22nd September 2025 “After last winter, I’m really worried about falling behind on my energy bills again as we head into the colder months. We’re careful about what we use but with small kids it’s hard. What can I do if I’m struggling to keep up with payments?” It’s understandable to feel anxious about energy bills at this …

Benefits Advice Workshop

If you have, or care for someone who has a learning disability, and are worried about your benefits, or want to know what you can claim, please come and talk to us. Find more: Benefits Advice Workshop – Final

Event tickets

Published Tuesday 26th August 2025   ” I’m starting to book tickets for Christmas events, but I’ve seen lots of stories in the news about people being left out of pocket if these are cancelled at the last minute, which is making me nervous. How can I get a refund if this happens to me? “ Keep an eye on …

Advice column-understanding your payslip

Published Monday 28th July 2025   “I’ve just returned to work after a long time out of the workforce and I’m slightly embarrassed to say I don’t understand what all the different sections of my payslip refer to. How do I know what each means?” Payslips contain lots of information which can be overwhelming at first but are important to …