Advice Column: Christmas Pay

Thursday 1st February 2024 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column this week we focus on what to do if you don’t think you have received the correct pay .   My employer asked me to work extra hours in the lead up to Christmas as it was really busy at work. …

Advice Column: Parcel Delivery

Thursday 25th January 2024 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column this week we focus problems with parcel deliveries.  I bought my mum a birthday present from an online store. I paid extra for next day delivery but it hasn’t arrived. I tried to contact the delivery company but wasn’t able to …

Advice Column: Savvy Shopping

Thursday 18th January 2024 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column, this week we focus on savvy shopping online in the January sales.  With all the financial pressures last year, I agreed with family that we would only exchange token presents on Christmas Day and that we would look to buy additional …

Advice Column: Buy Now Pay Later

Thursday 11th January 2024 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column this week we focus buy now pay later. This time of year is always so expensive, after buying Christmas presents and heating bills going up. I’ve seen offers for ‘Buy Now Pay Later’ when I’m doing online shopping. It seems like …

Advice Column: Debt

Thursday 4th January 2024 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column this week we focus on debt. I’ve built up a bit of debt and I am panicking. Even though I cut back, Christmas was expensive, my rent has gone up and my paycheque just doesn’t stretch as far as it used …

Advice Column: Financial Health Check

Thursday 28th December As part of the Citizens Advice Exeter and The Express and Echo weekly advice column this week we focus on carrying out a financial health check in the New Year.  I know that I overspent at Christmas and will struggle to pay my bills this New Year. What should I do to make sure I am in …

Advice Column: Subscription Problems

Thursday 21st December As part of the Citizens Advice Exeter and The Express and Echo weekly advice column this week we focus on problems with subscriptions.  I signed up to a free TV deal, but now they are charging me because the free period has run out and I forgot to cancel the subscription. I can’t be the first person …

Advice Column: Redundancy

Thursday 14th December As part of the Citizens Advice Exeter and The Express and Echo weekly advice column, this week we focus on challenging an unfair redundancy or problem at work. I don’t think that my boss is treating me fairly. I am worried that I will get the sack and I think this would be really unfair. What are …

Advice Column: Energy Bills

Thursday 7th December As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on energy bills.  I am a single parent with two kids and I’m really worried about how I’ll afford to pay my energy bills when I have to start putting the heating and lights on more now winter is here. …

Advice Column: Cost of Christmas

Thursday 30th November As part of the Citizens Advice Exeter and The Express and Echo weekly advice column, this week we focus on meeting the costs of Christmas.   I’m dreading Christmas this year because we are really struggling to pay the bills and there’s no cash to spare for cards, presents and so on. What can I do?   …