Advice Column: Pensionwise

Thursday 2nd August 2018 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column this week we focus on pension freedoms.  I’ve heard that I can now get full access to my pension pot when I turn 55. How do I work out what I should do with my pension savings? The April 2015 pension …

Advice Column: Workplace Disputes

Thursday 12th July 2018 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on workplace disputes.  I am having problems at work. My employer has called me a meeting to discuss this. I am worried. What should I do? If you’re unhappy about something that your employer has said or done, you …

Advice Column: Volunteering

Thursday 5th July 2018 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on volunteering.  I read recently about the difference that your volunteers make, and might be interested in helping. What are you after, and what training will I get? Volunteering is an excellent way to gain new skills, whilst also …

Advice Column: Doorstep Loans

Thursday 28th June 2018 As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on doorstep lenders.  I don’t think the company that sold me a doorstep loan carried out proper affordability checks and now I can’t afford to pay it back. Can I get a refund? The Financial Conduct Authority – …

Advice Column: National Living Wage

Thursday 21st June 2018 As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on how to ensure you are receiving the national living wage.  I am over 25 and entitled to the National Living Wage, but I suspect I am being underpaid. How can I find out if I’m being paid …

“Too many people being let down”, says Citizens Advice Exeter

Leading local advice charity Citizens Advice Exeter, has today released its annual advice trend statistics for the year ending 31st March 2018. The charity has helped 10306 people directly with advice and information last year. The overall advice trends, compared to the previous year, were as follows: Welfare benefits Overall, the charity saw a 13.5% increase in welfare benefit enquiries. …

Advice Column: Scams

Thursday 14th June 2018 As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on Scams Awareness month.  I’ve had a letter offering me the opportunity to invest in fine wine. The returns look really good and I’m tempted, but my friend says not to trust a letter in case it’s a …

Advice Column: Dialing Down Debt

Thursday 7th June 2018 As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on our Dialling Down Debt campaign.  I’m in a dispute with my mobile phone provider about a bill I don’t’ agree with. I have read about your Dialing Down Debt campaign. What is it all about?  We’re campaigning to …

Mortgage repossessions increase whilst all other sectors fall

Monday 4th June Leading local advice charity, Citizens Advice Exeter, has reported a 6.1% increase in the number of mortgage repossession cases listed at Exeter County Court in the year-ending 31st March 2018. This is in comparison to the same period in 2016/17. Steve Barriball, Citizens Advice Exeter Chief Executive, said: “In the last year there were 560 cases listed for …

Citizens Advice Exeter responds to FCA’s high-cost credit review

Friday 1st June Yesterday, 31st May, the Financial Conduct Authority (FCA) published the outcome of their high-cost credit review. In response, Steve Barriball, Chief Executive of Citizens Advice Exeter, said: “The FCA’s willingness to cap rent-to-own credit is good news for the thousands of people who rely on it to cover essential items. “It shows they’re prepared to be decisive, …