Advice Column: Holiday Entitlement

Thursday 13th July 2023 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on we focus on paid holiday entitlement for those in employment. I’ve been hired by a cafe as a temp covering the busy summer months. My boss says that because I’m a temp, I’m not allowed to take any …

Advice Column: Scams

Thursday 6th July 2023 As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on scams. I bought a pram for £400 online, but it never arrived. At checkout it said delivery would take 3-5 working days, but I never received any tracking information. I chased the seller and they said they’d …

Advice Column: Trusted Traders

Thursday 29th June As part of the Citizens Advice Exeter and The Express and Echo weekly advice column this week we focus on trusted traders.   I’ve got loads of problems with my house that I’ve been putting off fixing – a faulty boiler, a window that won’t shut properly, broken light fittings. The list goes on! I want to …

Advice Column: Council Tax

Thursday 22nd June As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on council tax payments.   I know I’m not going to be able to afford my council tax bill with so many other important bills to pay, let alone food. What should I do?   Council tax arrears is …

Advice Column: Financial Healthcheck

Thursday 15th June As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on carrying out a financial health check.   I have been struggling financially over the last year or two and finally seem to have got things straight. What should I do to make sure I maintain my financial situation? It …

Advice Column: Package Holidays

Thursday 8th June As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on package holidays. We’ve booked a package holiday to Spain. It’s our first time booking this sort of getaway, and a friend recently had a terrible experience when things went wrong on a similar trip. What sort of help …

Advice Column: Disrepair

Thursday 1st June 2023 As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on repairs for those renting in the private rented sector.   I’ve been living in my privately rented flat for years. I generally have a good relationship with my landlord but I just can’t get them to carry …

Advice Column: References

Thursday 25th May 2023 As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on job references.   I am in dispute with my employer and have decided to look for a new job. I am worried that my current employer will provide a bad reference to any potential new employer. Can …

Advice Columns: Scams

Thursday 18th May 2023 As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on Scams.   I’ve had a letter offering me the opportunity to invest in fine wine. The returns look really good and I’m tempted, but my friend says not to trust a letter in case it’s a scam. …

Advice Column: Debt Relief Order

Thursday 11th May 2023 As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on Debt Relief Orders.   I’m struggling with around £21,000 worth of debt and I wondered whether I’d be eligible for a Debt Relief Order. I see them mentioned a lot?   A Debt Relief Order (DRO) can …