Advice Column: Council Tax Arrears

Thursday 1st August 2019 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on support for council tax.  I am struggling to pay my Council Tax bill this year as my hours at work have been reduced. What help is available?  If you are having problems paying your council tax it’s important …

Advice Column: Building Works

Thursday 25th July 2019 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on problems with building works.  I’m having problems with a builder I employed to build a kitchen extension to our house. The foundations are laid, and he’s knocked through the back wall – the back of our house is …

Advice Column: Financial Healthcheck

Thursday 18th July 2019 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on carrying out a financial health check.  I have been struggling financially over the last year or two and finally seem have got things straight. What should I do to make sure I maintain my financial situation? It is …

Advice Columns: Scams

Thursday 11th July 2019 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on being scam aware. About five years ago my father-in-law was the victim of a scam artist who fleeced him out of £5,000. Once he realised, he was devastated and we were able to work with his bank to …

Advice Column: Workplace Disputes

Thursday 4th July 2019 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on workplace disputes.  I am having problems at work. My employer has called me a meeting to discuss this. I am worried. What should I do? If you’re unhappy about something that your employer has said or done, you …

Advice Column: Council Tax Payments

Thursday 28th June 2019 As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on council tax payments. I know I’m not going to be able to afford my council tax bill with so many other important bills to pay, let alone food. What should I do? Council tax arrears is a …

Advice Columns: Doorstep Loans

Thursday 20th June 2019 As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on doorstep lenders. I don’t think the company that sold me a doorstep loan carried out proper affordability checks and now I can’t afford to pay it back. Can I get a refund? The Financial Conduct Authority – …

Advice Column: National Living Wage

Thursday 6th June 2019 As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on how to ensure you are receiving the national living wage. I am over 25 and entitled to the National Living Wage, but I suspect I am being underpaid. How can I find out if I’m being paid …

Advice Column: Scams

Thursday 6th June 2019 As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on the Scams Awareness campaign. I’ve had a letter offering me the opportunity to invest in fine wine. The returns look really good and I’m tempted, but my friend says not to trust a letter in case it’s …

Advice Column: Pension Jargon

Thursday 30th May 2019 As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on pension jargon. I would find it easier to understand my pension if the industry used simple, standard language to describe their products. I am unclear about some terms and I am concerned that I am missing out …