Citizens Advice Exeter to Walk for Justice

Media release Wednesday 18 May 2016 A team of walkers from leading local advice charity, Citizens Advice Exeter, is joining forces with the local legal profession and advice sector on Monday 6 June 2016 to take part in the Exeter Legal Walk. The Exeter legal walk celebrates the continued work of the legal profession and advice sector in protecting people’s …

Advice column – dealing with your debts

Thursday 19 May 2016 As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on dealing with your debts. I recently lost my job and fell behind on several bills including my council tax, electricity and credit cards. I’m back in work and keen to start paying off my debts, but can’t …

Advice column – the new National Living Wage

Thursday 12 May 2016 I have read about the new National Living Wage. How does this differ from the National Minimum Wage? How do I check what I am entitled to? Most people who work are entitled to get paid at least the National Minimum Wage (NMW). This includes casual workers, people on zero hours contracts and agency workers. There …

Advice column – pension jargon

Thursday 5 May  As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on pension jargon. I would find it easier to understand my pension if the industry used simple, standard language to describe their products. I am unclear about some terms and I am concerned that I am missing out on …

“More volunteers helping more people” says Citizens Advice Exeter

Media release Tuesday 3 May 2016 Leading local advice charity, Citizens Advice Exeter, today publishes its annual advice trend statistics for the year-ending 31st March 2016. See below for full details of the worrying enquiry types. The charity has recruited 29 more volunteers over the last 12 months and this is reflected in the annual results, with the charity helping …

Citizens Advice Exeter launches health impact research

Media release Thursday 28 April 2016 Leading local advice charity, Citizens Advice Exeter is launching a new health impact research project. The research follows on from the charity’s involvement last year, as part of a group of Citizens Advice charity’s in the county, into a study to better understand the long term outcomes for people who sought their help. Steve …

Advice column – maternity entitlements and self-employment

Thursday 28 April As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on maternity entitlements for women who are self-employed. I’m a self-employed woman and I’m thinking about starting a family. Am I able to take paid maternity leave? Maternity entitlements are different for self-employed women but financial support is still available. …

Women and people aged 16-30 have lowest economic well-being

Media release Monday 25 April 2016 Leading local advice charity, Citizens Advice Exeter, today releases further results from its second economic well-being survey. The results show that women and people aged 16-30 years of age have the lowest level of economic well-being. The initial results of the survey, run in partnership with the Express and Echo, Radio Exe, Exeter City …

Concern at 12% increase in Housing Association repossessions

Media release Thursday 21 April 2016 Leading local advice charity, Citizens Advice Exeter, is expressing its concern at a 12.9% increase in the number of Housing Association repossession cases listed at Exeter County Court in the year-ending 31st March 2016. This is in comparison with the same period last year. Across all housing sectors, there was an overall reduction of …

Advice column – energy back-billing

Advice column Thursday 21 April 2016 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on energy bills. I’ve just received a £2,000 gas and electricity bill for payments going back two years. I’m not sure if I owe this money – what should I do? The first thing you should do …