Citizens Advice Exeter raises over £800 for justice for all

Media release Tuesday 5 July 2016 A team of walkers from leading local advice charity, Citizens Advice Exeter, raised £846.25 when they took part in the Exeter Legal Walk on the 6th June. The Exeter Legal Walk celebrates the continued work of the legal profession and advice sector in protecting people’s rights and promoting equal access to justice for all. …

Third economic well-being survey launched

Media release Monday 4 July 2016 Leading local advice charity, Citizens Advice Exeter, today launches its third economic well-being survey. The survey, in partnership with the Express and Echo, Radio Exe, Exeter City Council and Exeter Chamber of Commerce, will highlight the current financial and employment situation in Exeter. It will help Citizens Advice Exeter to highlight trends with policy-makers …

Lottery success for Citizens Advice Exeter

Media release Thursday 30 June 2016 Leading local advice charity, Citizens Advice Exeter, is celebrating a lottery award of £9,187 from the Big Lottery Fund. The charity, which won the Queen’s Award for Voluntary Service earlier in the month, will use the lottery funding to build capacity for its information and advice services through the purchase of new equipment and …

Welfare reforms leading to more benefit enquiries

Media release Monday 27 June 2016 Leading local advice charity, Citizens Advice Exeter, today publishes its advice trend statistics for the period 1 April – 31 May 2016. The charity has helped 38% more people with their advice and information when compared to the same period in 2015. The advice trends over the period were as follows: Welfare benefits Overall, …

Advice column – pay and entitlements

Thursday 30 June 2016 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on pay and entitlements at work. My employer regularly withholds or delays my pay. This makes paying my bills really difficult, and it is not always clear what I am being paid for. What are my rights? In the …

Advice column – debt relief orders

Thursday 23 June 2016 As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on Debt Relief Orders. I’m struggling with around £18,000 worth of debt and I wondered whether I’d be eligible for a Debt Relief Order. I know the limit used to be £15,000 but I heard that it had …

Advice column – ill health

Thursday 16 June 2016 As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on financial help if you, or someone you care fall, is unable to work. My father recently had a stroke and I have cut down my working hours to care for him. He receives sick pay, but we …

Advice column – scams

Thursday 9 June 2016 I’ve had a letter offering me the opportunity to invest in fine wine. The returns look really good and I’m tempted, but my friend says not to trust a letter in case it’s a scam. How can I tell if it’s genuine? While there are lots of legitimate investments out there, your friend is right to …

Advice column – talk about abuse

Thursday 2 June 2016 As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on our Talk About Abuse campaign. I’ve heard about your Talk about Abuse campaign. What is it and how can I support the campaign? Talk about Abuse is a campaign to encourage people to look for signs of …

Citizens Advice Exeter Honoured with Highest Volunteering Accolade

Media release Thursday 2 June 2016 Citizens Advice Exeter has been awarded The Queen’s Award for Voluntary Service, the highest award given to volunteer groups across the UK. The award is the most prestigious available to voluntary organisations and is the equivalent of an MBE for an individual. The only Citizens Advice ever to win the award in the region, …