Government review of rights at work needed more than ever

Friday 28th October 2016 Leading local advice charity, Citizens Advice Exeter, has welcomed the announcement by Prime Minister Theresa May of a new review into rights at work which could include new laws for self-employed and temporary workers.   This comes as the charity’s latest figures show a 4% increase in clients with employment issues.   Compared to the first …

Advice Column: Council Tax Arrears

Monday 24 October 2016 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on support for council tax. I am struggling to pay my Council Tax bill this year as my hours at work have been reduced. What help is available? If you are having problems paying your council tax it’s important …

Advice Column: Student Housing

Monday 17th October As part of the Citizens Advice Exeter and The Express and Echo weekly advice column this week we focus on student housing. I am renting a house with my friends from University under a joint tenancy agreement. At the moment this is working out well, but what do I need to know if things go wrong? Many …

Advice Column: Dangers of Borrowing from a Loan Shark

As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on the dangers of borrowing from Loan Sharks. My friend told me about someone she knew that he could help me out with a loan. Although I’ve been making regular repayments, my loan just seems to be increasing and I have no paperwork …

Concern at increases in repossessions

Friday 7th October 2016 Leading local advice charity, Citizens Advice Exeter, is expressing its concern at an increase in the number of repossession cases listed at Exeter County Court in the six month period ending 30th September 2016. This is in comparison with the same period last year.   Across all housing sectors, there was an overall increase of 6% …

Advice Column: Problems at Work

Monday 3 October 2016 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column this week we focus on contracts of employment. I started a new job about three months ago and still haven’t had a contract of employment. I asked my line manager about this when I started, but I still haven’t received it. …

Advice column: disability benefits

Thursday 29 September 2016 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on disability benefits. I had an accident at work a few years ago and as a result I am unable to work. I am currently receiving Disability Living Allowance, but have heard that this is changing. What are the …

Advice column: housing deposits

Thursday 22 September 2016 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on obtaining your deposit from your landlord. I am having problems getting my deposit back from my landlord. What can I do about it? So far this year we have dealt with 121 enquiries about private sector housing, including …

Advice column: holiday bookings

Thursday 15 September 2016 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on problems with holiday bookings. We went on a package holiday in the Summer. Our hotel was miles away from where we booked. We couldn’t contact anyone to change hotels, and had to pay to travel back and forwards …

Advice column: pension scams

Thursday 8 September 2016 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on pension scams. I have read about people being conned out of their pensions. What steps should I take to make sure I don’t fall victim to a pension scam? Citizens Advice research shows that pension scammers’ tactics are …