Thursday 21st September As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on how to claim compensation if an item or product causes damage I bought a new washing machine and when it broke it leaked water all over my kitchen floor. How do I go about claiming compensation for the …
Advice Column: Problems at Work
Thursday 14th September As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on problems at work. I am worried that my employer is withholding my employment rights from me. What should I be looking out for? Asking people to go self-employed to keep their jobs, telling agency staff they …
Advice Column: Buying a Used Car
Thursday 7th September As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on buying a used car I need a new car for work but I can’t afford to buy a new one so I’ve been looking at second-hand options. I’ve heard so many horror stories about people buying cars that turn …
Advice Column: Shared Housing
Thursday 31st August 2023 As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on shared housing. I’m going back to university and moving into a shared house with friends for the first time. Although I’m excited, I’m also a bit nervous as I’ve never rented from a private landlord before. The …
Advice Column: Travel Insurance
Thursday 24th August 2023 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on travel insurance scams. I’m planning a long holiday and have been struggling to find travel insurance for a reasonable price. I’ve found a good deal from a Facebook advert but my friend thinks it might be a scam. …
Advice Column: Hotel Booking
Thursay 17th August 2023 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on problems with holiday bookings. We treated ourselves to a luxury hotel room for our Summer holiday, but arrived to find it wasn’t available. We spent the week in a standard room instead. I reported this to my travel …
Advice Column: School Costs
Thursday 10th August 2023 As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on school costs. My children are starting new schools in September, one is in primary school and the other secondary. Between uniforms, PE kit and knowing they’ll need to catch the bus each day the costs are adding …
Advice Column: Building Works
Thursday 3rd August 2023 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on problems with building works. I’m having problems with a builder I employed to build a kitchen extension to our house. The foundations are laid, and he’s knocked through the back wall – the back of our house …
Advice Column: Workplace Dispute
Thursday 27th July 2023 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on workplace disputes. I am having problems at work. My employer has called me into a meeting to discuss this. I am worried. What should I do? If you’re unhappy about something that your employer has said or done, …
Advice Column: Doorstep Loans
Thursday 20th July 2023 As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on doorstep lenders. I don’t think the company that sold me a doorstep loan carried out proper affordability checks and now I can’t afford to pay it back. Can I get a refund? The Financial Conduct Authority – …