Click the link to view the full news report: CAE itv Westcountry Report
We are seeking funding to enable us to maintain our current service to the people of Exeter. The vast majority of our workforce are volunteers. However, in order to retain such a high number of volunteers, we need to maintain a level of supervision. We need to increase the capacity of our training team to enable us to continue to recruit and train new volunteers, as well as support and mentor them as they move into advice giving to meet the increased demand from our clients.
Funds raised will contribute towards providing training and ongoing support to our amazing team of volunteers taking calls on our telephone adviceline and helping clients face to face. In addition to this, funds will help us retain our highly qualified small team of supervisors who ensure volunteers are giving accurate advice to clients.
As a charity we must fundraise to run our free advice service. All our funding comes from local council grants, charitable grants and foundations for which we have to compete.
As the cost-of-living increases, we’re finding more people need our help, yet funding is harder to come by. This year, our contract with the local council ended and we have been given a one-off grant for just over one third of the amount we received under the contract. We have been given indication that we will not receive a grant from the council next year. This funding gap has meant that we have had to redesign our service and will need to make further changes as our income reduces.
For more information and to donate to our Crowdfunding campaign, click here: Advice to Find a Way Forward