Advice Column: Debt

Thursday 23rd January 2020 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column this week we focus on dealing with money problems.  I’ve got three kids, and as usual, my finances are not in good shape after Christmas. I’m on a low income so had to put some purchases on a credit card. I …

New Vacancy: Social Prescribing Link Worker

Employment Status: 6-month fixed term contract Hours of work: 37.5 hours per week Place of work: Citizens Advice Exeter, Dix’s Field, Exeter, EX1 1QA, as well considerable travel across the wider area Salary: £22,322 per annum Annual Leave: 25 days per annum, plus public holidays Closing date for applications is 12-noon on Monday 3rd February Read the full job pack …

Advice Column: Christmas Pay

Thursday 16th January 2020 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column this week we focus on what to do if you don’t think you have received the correct pay .  My employer asked me to work extra hours in the lead up to Christmas as it was really busy at work. Now …

Advice Column: Financial Healthcheck

Thursday 2nd January 2020 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column this week we focus on carrying out a financial health check this New Year. I know that I overspent at Christmas and will struggle to pay my bills this New Year. What should I do to make sure I am in …

Advice Column: Talk About Abuse

Thursday 26th December 2019 As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on our Talk About Abuse campaign. I’ve heard about your Talk about Abuse campaign. What is it and how can I support the campaign? Talk about Abuse is a campaign to encourage people to look for signs of …

Advice Column: Consumer

Thursday 19th December 2019 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column this week we focus on consumer rights. I bought a pair of trainers from a private seller on an online marketplace. The advert said they were Asics but when they arrived the branding said Basics. They are clearly not what was …

Advice Column: Holiday Bookings

Thursday 12th December 2019 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on problems with holiday bookings. We went on a package holiday before Christmas. Our hotel was miles away from where we booked. We couldn’t contact anyone to change hotels, and had to pay to travel back and forwards to …

Advice Column: Energy Costs

Thursdays 5th December 2019 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on energy costs. I live with my two children and partner in a small semi-detached house. During the winter we use more heating and electricity as we’re home more. Do you have any tips on how I can keep …

Advice Column: Council Tax Arrears

As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on support for council tax. I am struggling to pay my Council Tax bill this year as my hours at work have been reduced. What help is available? If you are having problems paying your council tax it’s important to keep in contact …

Advice Column: Parking Fines

As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on parking fines.   I overstayed in a car park by just a few minutes and have been fined. I think that this is really unfair. Is it worth appealing the fine?   It’s worth appealing if you were only 5 or …