Advice Column: Cost of Christmas

As part of the Citizens Advice Exeter and The Express and Echo weekly advice column this week we focus on meeting the costs of Christmas.   I’m dreading Christmas this year because we are really struggling to pay the bills and there’s no cash to spare for cards, presents and so on. What can I do?   Follow our key …

Vice-Chair Recruitment

We are looking to recruit a skilled Vice-Chair to join our trustee board and to contribute to the leadership of our charity. You must be able to attend at least eight evening meetings a year, keep yourself briefed on the issues and think strategically. People from all backgrounds are welcomed. Experience of using, working in or volunteering with the Citizens …

Advice Column: Loan Sharks

As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on the dangers of borrowing from Loan Sharks.   My friend told me about someone she knew that could help me out with a loan. Although I’ve been making regular repayments, my loan just seems to be increasing and I have no paperwork …

Advice Column: Blue Badge Scheme

Thurdsay 31st October 2019 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on the extension to the Blue Badge scheme.  My mum has a non-visible disability which causes her walking difficulties.  I heard something on the news about how she may now be eligible for a blue badge. How can I …

Advice Column: Money Problems

Thursday 24th October 2019 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on dealing with money problems.  I recently become a carer for my partner who I live with and can no longer work. We’ve started falling behind on our bills and I’m worried our debts are only going to get …

Advice Column: Nuisance Neighbours

Thursday 17th October 2019 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on nuisance neighbours.  I live in a rented property and a family has moved in to the house next door and is being a nuisance, yelling late at night over a loud television and leaving bin bags strewn over …

Advice Column: Problems at Work

Thursday 10th October 2019 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on problems at work.  I am worried that my employer is withholding my employment rights from me. What should I be looking out for? Asking people to go self-employed to keep their jobs, telling agency staff they don’t get …

Advice Columns: Doorstep Loans

Thursday 3rd October 2019 As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on doorstep lenders.  I don’t think the company that sold me a doorstep loan carried out proper affordability checks and now I can’t afford to pay it back. Can I get a refund? The Financial Conduct Authority – …

Advice Column: Scams

Thursday 26th September 2019 As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on scams.  I’ve had a letter offering me the opportunity to invest in fine wine. The returns look really good and I’m tempted, but my friend says not to trust a letter in case it’s a scam. How …

Advice Column: Council Tax Arrears

Thursday 19th September 2019 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on support for council tax.  I am struggling to pay my Council Tax bill this year as my hours at work have been reduced. What help is available?  If you are having problems paying your council tax it’s important …