Advice Column: Holiday Delays

Thursday 4th August I’m due to fly to Spain during the school summer holidays. After hearing about all the problems at airports, I’m really worried. My family have been looking forward to this and it’s cost us a lot of money. What do we do if our flight is cancelled or delayed? A lot of people will be worried after …

Advice Column: Cost of Living Crisis – Part 3

Thursday 29th July As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on certain benefits, grants and schemes that may help with the cost of living crisis Winter Fuel Payment The Winter Fuel Payment is an annual one-off payment to help you pay for heating during the winter. You can usually get …

Advice Column: Cost of Living Crisis – Part 2

Thursday 22nd July  As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on certain benefits, grants and schemes that may help with the cost of living crisis Get a one-off payment from the government The government will give every household in Great Britain £400 off their electricity bill. This is called the …

Advice Column: Cost of Living Crisis – Part 1

Thursday 14th July As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on certain benefits, grants and schemes that may help with the cost of living crisis Over the coming weeks we are going to focus on additional benefits, grants and schemes that may help with the cost of living crisis.  . …

Advice Column: Financial Healthcheck

Thursday 7th July As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on carrying out a financial health check. I have been struggling financially over the last year or two and finally seem have got things straight. What should I do to make sure I maintain my financial situation? It is a …

Advice Column: Home Improvements

Thursday 30th June As part of the Citizens Advice Exeter and The Express and Echo weekly advice column this week we focus on home improvements  I’ve got loads of problems with my house that I’ve been putting off fixing – a faulty boiler, a window that won’t shut properly, broken light fittings. The list goes on! I want to sort …

Advice Column: Disrepair

Thursday 23rd June As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on repairs for those renting in the private rented sector. I’ve been living in my privately rented flat for years. I generally have a good relationship with my landlord but I just can’t get them to carry out various …

Advice Column: Scams

Thursday 16th June As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on the national Scams Awareness campaign.   I’ve had a letter offering me the opportunity to invest in fine wine. The returns look really good and I’m tempted, but my friend says not to trust a letter in case …

Advice Column: Debt Relief Orders

Thursday 9th June As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on Debt Relief Orders.   I’m struggling with around £18,000 worth of debt and I wondered whether I’d be eligible for a Debt Relief Order. I see them mentioned a lot?   A Debt Relief Order (DRO) can be …

Advice Column: Pay & Entitlements

Thursday 2nd June As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on pay and entitlements at work.   My employer regularly withholds or delays my pay. This makes paying my bills really difficult, and it is not always clear what I am being paid for. What are my rights?   There …