Advice Column: Cost of Xmas

Thursday 2nd December As part of the Citizens Advice Exeter and The Express and Echo weekly advice column, this week we focus on meeting the cost of Christmas.     I’m dreading Christmas this year because we are really struggling to pay the bills and there’s no cash to spare for cards, presents and so on. What can I do? …

Advice Column: Redundancy Checklist

Thursday 25th November As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on what to look out for if you are concerned about redundancy.   I returned from furlough at the end of September and there is talk at work that my employer is looking to make redundancies. I have never been …

Advice Column: Help with Council Tax

Thursday 18th November As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on support for council tax.   I am struggling to pay my Council Tax bill this year as my hours at work have been reduced. What help is available?   If you are having problems paying your council tax it’s …

Advice Column: Energy Costs

Thursday 11th November As part of the Citizens Advice Exeter and The Express and Echo weekly advice column, this week we focus on how to keep your energy costs down.     I need some help with keeping my energy bills down. I’ve been working from home since lockdown, and have been told I’ll not be back in the office …

Advice Column: Privately renting for the first time

Thursday 4th November As part of the Citizens Advice Exeter and The Express and Echo weekly advice column, this week we focus on top tips for those renting privately for the first time.     I’ve gone back to university and moved into a shared house with friends for the first time. Although I’m excited, I’m also a bit nervous …

Advice Column: Nuisance Neighbors

Thursday 28th October As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on nuisance neighbours.   I live in a rented property and a family has moved in to the house next door and is being a nuisance, yelling late at night over a loud television and leaving bin bags strewn over …

Advice Column: Blue Badge Scheme

Thursday 21st October As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on eligibility for the Blue Badge scheme.   My mum has a non-visible disability which causes her walking difficulties.  I heard that there have been some changes that mean she may now be eligible for a blue badge. How can …

Advice Column: Problems at Work

Thursday 14th October As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on problems at work.   I am worried that my employer is withholding my employment rights from me. What should I be looking out for?   Asking people to go self-employed to keep their jobs, telling agency staff they don’t …

Advice Column: Universal Credit Changes

Thursday 7th October As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on plugging the financial gap with Universal Credit being cut.   I’m a single parent and lost my job during the pandemic. Citizens Advice helped me apply for Universal Credit which has been really helpful to cover some of the …

Advice Column: Smart Meters

Thursday 30th September As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on smart meters My gas and electricity deal has come to an end and the energy company has offered me a new contract. However, they’re insisting I get a smart meter fitted. I’ve heard these don’t really work and I …