Thursday 30th November As part of the Citizens Advice Exeter and The Express and Echo weekly advice column, this week we focus on meeting the costs of Christmas. I’m dreading Christmas this year because we are really struggling to pay the bills and there’s no cash to spare for cards, presents and so on. What can I do? …
Advice Column: Holiday Booking
Thursday 23rd November As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on problems with holiday bookings. We went on a winter sun package holiday. Our hotel was miles away from where we booked. We couldn’t contact anyone to change hotels, and had to pay to travel back and forwards to …
Advice Column: Consumer Rights
Thursday 16th November As part of the Citizens Advice Exeter and The Express and Echo weekly advice column this week we focus on consumer rights. I bought a pair of trainers from a private seller on an online marketplace. The advert said they were Asics but when they arrived the branding said Basics. They are clearly not what was …
Advice Column: Online Shopping Scams
Thursday 9th November As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on online scams. I do most of my shopping online. I am always on the lookout for a bargain, especially with the festive season coming up but I’m worried about scammers. What should I look for, to avoid getting …
Advice Column: Parking Fines
Thursday 2nd November 2023 As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on parking fines. I overstayed in a car park by just a few minutes and have been fined. I think that this is really unfair. Is it worth appealing the fine? It’s worth appealing if you were only …
Advice Column: Savings
Thursday 26th October 2023 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column, this week we focus on saving and budgeting. I‘ve just had my hours cut at work. I’d like to take on a second job, but there’s nothing around. It sounds ridiculous to talk about Christmas now, but I’m already worrying! I …
Advice Column: Halloween
Thursday 19th October 2023 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus Halloween costumes Halloween is coming up and my children are keen to dress up for trick-or-treat. I’ve read about accidents involving costumes catching fire and I’m worried about buying an outfit that could be highly flammable. I don’t want …
Advice Column: Nuisance Neighbours
Thursday 12th October 2023 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on nuisance neighbours. I live in a rented property and a family has moved in to the house next door and is being a nuisance, yelling late at night over a loud television and leaving bin bags strewn …
Advice Column: Blue Badges
Thursday 5th October 2023 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on eligibility for the Blue Badge scheme. My mum has a non-visible disability which causes her walking difficulties. I heard that there have been some changes that mean she may now be eligible for a blue badge. How can …
Advice Column: Loan Sharks
Thursday 28th September As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on the dangers of borrowing from Loan Sharks. My friend told me about someone she knew that could help me out with a loan. Although I’ve been making regular repayments, my loan just seems to be increasing and I …