Advice Column: National Living Wage

Thursday 16th September As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on how to ensure you are receiving the national living wage.   I am over 23 and entitled to the National Living Wage, but I suspect I am being underpaid. How can I find out if I’m being paid …

Advice Column: Universal Credit Cuts

Thursday 9th September As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on cuts to Universal Credit payments.   Over the coming weeks, people claiming Universal Credit will receive notifications about a cut to their benefits this autumn. Our benefits expert sets out what this means for claimants. The government should …

New vacancy: Team Leader

£13.49 per hour (25 hours per week) Permanent Position Closing Date: 12-noon on Friday 24th September 2021 Interview Date: 5th October 2021 (tbc) Citizens Advice Exeter offers free confidential advice online, over the phone, and in person. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. …

Advice Column: Housing Costs

Thursday 2nd September As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on housing costs.   I am renting and have an assured shorthold tenancy. I have been struggling to pay the rent for a few months. I am employed full time but my wages were reduced because of furlough. I am …

Advice Column: Hotel Booking

Thursday 26th August As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on problems with holiday bookings.   After the stress and anxiety of the last lockdown, we treated ourselves to a luxury hotel room for our Summer holiday, but arrived to find it wasn’t available. We spent the week in a …

Advice Column: Holiday Entitlement

Thursday 19th August As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on we focus on paid holiday entitlement for those in employment.   I’ve been hired by a cafe as a temp covering the busy summer months. My boss says that because I’m a temp, I’m not allowed to take any …

Advice Column: UC Changes

Thursday 12th August As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on changes to Universal Credit.   I’ve heard that Universal Credit is going to be cut from September. I struggle to get by as it is and I’m really worried that if I lose £20 a week, I’ll get into …

Adviceline: Back to the Workplace

Thursday 5th August As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on your rights if you’ve been working from home.   I have been working from home since the start of the pandemic, and my employer has informed us that they are planning a phased return to office based working now …

Advice Column: Financial Healthcheck

Thursday 29th July As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on carrying out a financial health check.   I have been struggling financially over the last year or two and finally seem have got things straight. What should I do to make sure I maintain my financial situation? It is …