Economic well-being survey – only one week to go!

Monday 11th December 2017 Leading local advice charity, Citizens Advice Exeter, is reminding local people that there is only one week left to complete their economic well-being survey. The survey will highlight the current financial and employment situation in Exeter. It will help Citizens Advice Exeter to highlight trends with policy-makers and to further tailor their advice and information resources …

Citizens Advice Exeter honoured by the Lord Mayor of Exeter

Leading local advice charity, Citizens Advice Exeter, was honoured by the Right Worshipful the Lord Mayor, at a Reception at the historic Exeter Guildhall on Friday the 24th November. The Reception marked the 70th anniversary of the charity since it first opened its doors to the people of the City in 1947 when it dealt with issues ranging from war-related …

Advice Column: Energy Costs

Thursday 7th December 2017 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on energy costs.  I am behind on my energy bills and my energy company wants to install a prepayment meter. I don’t want one as I’ve heard they can be more expensive than paying by direct debit. What can …

Advice Columns: Parking Fine

Thursday 30th November 2017 As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on parking fines.  I overstayed in a car park by just a few minutes and have been fined. I think that this is really unfair. Is it worth appealing the fine?  It’s worth appealing if you were only …

Advice Column: Auto Enrollment

Thursday 23rd November 2017 As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on pension auto-enrolment.  I’ve just started a new job and am being offered auto-enrolment for the first time. Do I have to join the scheme? I’m worried about meeting my living costs if I do.  Even if retirement …

Citizens Advice Exeter responds to Budget announcements on Universal Credit

22nd November 2017 Leading local advice charity, Citizens Advice Exeter, has today welcomed the Chancellor of the Exchequer’s changes to Universal Credit. In his Budget statement the Chancellor announced the removal of the seven waiting days before a claimant can apply for Universal Credit; significant improvements to the advance payments system- including increasing the amount available and extending repayment periods; …

Advice Column: National Minimum Wage

Thursday 16th November 2017 As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on the minimum wage.  I am confused about the National Minimum Wage, and how this differs from the National Living Wage? How do I check what I am entitled to?  Most people who work are entitled to get …

Advice Column: Cost of Christmas

Thursday 9th November 2017 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column this week we focus on meeting the costs of Christmas.  I’m dreading Christmas this year because we are really struggling to pay the bills and there’s no cash to spare for cards, presents and so on. What can I do?  Follow …

Citizens Advice Exeter marks national pro bono week

  Monday 6th November 2017 Leading local advice charity, Citizens Advice Exeter, is highlighting the success of its specialist advice clinic scheme as part of national pro bono week which runs from 6 – 11 November 2017. The clinic scheme enables Citizens Advice clients to access free specialist advice from local legal, and other, firms. Citizens Advice Exeter Chief Executive …