Due to the ongoing Coronavirus pandemic, we have reluctantly taken the decision to close our face-to-face services in Exeter until further notice. We continue to deliver a service through our enhanced Adviceline telephone service.
Before making a referral, we would ask that you first visit our national website www.citizensadvice.org.uk to see if you can find information or advice for your client which may resolve their issue. Or alternatively ask your client to call our Adviceline number is 0800 144 88 48 (freephone no.) which is currently available Monday – Friday 10:00am – 4:00pm.
If however your client situation is complex or they are vulnerable and need additional support please complete the referral form below. We aim to get back to you or the client within 3 working days.
External referral form
This form is made available to our partners so that they can refer clients who need additional support.
By completing and sending this referral form to Citizens Advice Exeter, you are confirming the following requirements:
- That the client has consented to be referred to Citizens Advice Exeter
- The client has consented to The Citizens Advice service keeping an electronic record of their information on our national database.
- That you have obtained the correct consent under the General Data Protection Regulations 2018 for the sharing of special category data.
- That the referrer gives consent for their details above to be recorded on the client’s record held securely by Citizens Advice