Online advice, information and factsheets

Visit the Citizens Advice self-help website for online information, advice and resources. You can also access webchat and email advice from the site.

Telephone assessments and enquiries:

Helpline: 0808 278 7845 and Textphone: 18001 0800 144 8884  Monday to Friday, 10am to 4pm

Our helpline is now a freephone number. Calls will be included in any inclusive minutes your phone provider offers.

We can help you better if you have the relevant paperwork with you when you call, and something to write with.

If all lines are busy you will be given recorded information options. If you do not wish to listen to recorded information, hang up and try again later.

To cancel an appointment:
01392 208120

Drop in assessments and appointments:
Dix’s Field, Exeter, EX1 1QA

We are based in the Civic Centre, with our own entrance at the back of the building.