Advice Column: Nuisance Neighbours

Thursday 12th October 2023 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on nuisance neighbours.   I live in a rented property and a family has moved in to the house next door and is being a nuisance, yelling late at night over a loud television and leaving bin bags strewn …

Advice Column: Blue Badges

Thursday 5th October 2023 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on eligibility for the Blue Badge scheme. My mum has a non-visible disability which causes her walking difficulties.  I heard that there have been some changes that mean she may now be eligible for a blue badge. How can …

Advice Column: Loan Sharks

Thursday 28th September As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on the dangers of borrowing from Loan Sharks.   My friend told me about someone she knew that could help me out with a loan. Although I’ve been making regular repayments, my loan just seems to be increasing and I …

Advice Column: Product Compensation

Thursday 21st September As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on how to claim compensation if an item or product causes damage   I bought a new washing machine and when it broke it leaked water all over my kitchen floor. How do I go about claiming compensation for the …

Advice Column: Problems at Work

Thursday 14th September As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on problems at work.   I am worried that my employer is withholding my employment rights from me. What should I be looking out for?   Asking people to go self-employed to keep their jobs, telling agency staff they …

Advice Column: Buying a Used Car

Thursday 7th September As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on buying a used car I need a new car for work but I can’t afford to buy a new one so I’ve been looking at second-hand options. I’ve heard so many horror stories about people buying cars that turn …

Advice Column: Shared Housing

Thursday 31st August 2023 As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on shared housing. I’m going back to university and moving into a shared house with friends for the first time. Although I’m excited, I’m also a bit nervous as I’ve never rented from a private landlord before. The …

Advice Column: Travel Insurance

Thursday 24th August 2023 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on travel insurance scams. I’m planning a long holiday and have been struggling to find travel insurance for a reasonable price. I’ve found a good deal from a Facebook advert but my friend thinks it might be a scam. …

Advice Column: Hotel Booking

Thursay 17th August 2023 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on problems with holiday bookings.  We treated ourselves to a luxury hotel room for our Summer holiday, but arrived to find it wasn’t available. We spent the week in a standard room instead. I reported this to my travel …

Advice Column: School Costs

Thursday 10th August 2023 As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on school costs. My children are starting new schools in September, one is in primary school and the other secondary. Between uniforms, PE kit and knowing they’ll need to catch the bus each day the costs are adding …