Advice Columns: Scams

Thursday 27th June 2024 As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on scams. I bought a pram for £400 online, but it never arrived. At checkout it said delivery would take 3-5 working days, but I never received any tracking information. I chased the seller and they said they’d …

Advice Columns: Holiday Entitlement

Thursday 20th June 2024 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on we focus on paid holiday entitlement for those in employment. I’ve been hired by a cafe as a temp covering the busy summer months. My boss says that because I’m a temp, I’m not allowed to take any …

Advice Columns: Council Tax Payments

Thursday 13th June 2024 As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on council tax payments.  I know I’m not going to be able to afford my council tax bill with so many other important bills to pay, let alone food. What should I do? Council tax arrears are a …

Advice Columns: Trusted Traders

Thursday 6th June 2024 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column this week we focus on trusted traders.  I’ve got loads of problems with my house that I’ve been putting off fixing – a faulty boiler, a window that won’t shut properly, broken light fittings. The list goes on! I want to …

Advice Column: Issues with a Tradesperson

Thursday 30th May As part of the Citizens Advice Exeter and The Express and Echo weekly advice column this week we focus on problems with a tradesperson. I’ve just had my bathroom retiled, but I’m not happy with the work. At first, things seemed to be going well, but then the tradesperson left to do another job and I had …

Advice Column: Buy Now Pay Later

Thursday 23rd May As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on buy now pay later schemes.  I have been looking online to buy a new TV, and see the option to ‘buy now pay later’. I am attracted to this option as it will help me to spread the …

Advice Column: References

Thursday 16th May As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on job references.   I am in dispute with my employer and have decided to look for a new job. I am worried that my current employer will provide a bad reference to any potential new employer. Can they …

Advice Column: Summer Holiday

Thursday 9th May As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on summer holidays. We’re booking a summer holiday to Spain. It’s been a while since we’ve gone on holiday and we really don’t want anything to go wrong. What can we do to protect ourselves and prepare for the unexpected? …

Advice Column: Disrepair

Thursday 2nd May 2024 As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on repairs for those renting in the private rented sector. I’ve been living in my privately rented flat for years. I generally have a good relationship with my landlord but I just can’t get them to carry out …

Advice Column: Job References

Thursday 25th April 2024 As part of the Citizens Advice Exeter and The Express and Echo advice column this week we focus on job references.   I am in dispute with my employer and have decided to look for a new job. I am worried that my current employer will provide a bad reference to any potential new employer. Can …