Monday 17th October As part of the Citizens Advice Exeter and The Express and Echo weekly advice column this week we focus on student housing. I am renting a house with my friends from University under a joint tenancy agreement. At the moment this is working out well, but what do I need to know if things go wrong? Many …
Advice Column: Dangers of Borrowing from a Loan Shark
As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on the dangers of borrowing from Loan Sharks. My friend told me about someone she knew that he could help me out with a loan. Although I’ve been making regular repayments, my loan just seems to be increasing and I have no paperwork …
Advice Column: Problems at Work
Monday 3 October 2016 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column this week we focus on contracts of employment. I started a new job about three months ago and still haven’t had a contract of employment. I asked my line manager about this when I started, but I still haven’t received it. …
Advice column – pension reform
Media release Monday 22 February 2016 I’ve heard that the new pension reforms mean that I will have full access to my pension pot when I turn 55. How do I work out what I should do with my pension savings? The pension reforms that came in this April give people the freedom to access their defined contribution pension how …
Advice column – tenancy deposits
Media release Monday 15 February 2016 I am having problems getting my deposit back from my landlord. What can I do about it? Enquiries about private sector housing, including problems with deposits, increased by 32% last year. If you paid a deposit to your landlord at the start of a tenancy as security for any rent arrears or damage to …
Advice column – council tax support
Media release Monday 8 February 2016 I am struggling to pay my council tax bill. What help is available? Council Tax Reduction – also known as Council Tax Support – is a reduction you may be able to get on your council tax if you’re on a low income We have seen a 28% increase in the number of enquiries …
Advice column – pay and entitlements
Media release Monday 1 February 2016 My employer regularly withholds or delays my pay. This makes paying my bills really difficult, and it is not always clear what I am being paid for. What are my rights? This year we have seen a 25% increase in enquiries about pay and entitlements. There is no legal right to have wages paid …