Welcome to Citizens Advice Exeter

Whatever your problem, whatever your situation, we aim to provide you with the advice you need for the problems you face.

Our service is free, independent, impartial and confidential.
We value diversity, we promote equality and we will challenge discrimination.
If you have suffered because of unfair treatment then tell us your story because alongside our advice work we are active campaigners working to improve policies and practices that affect people’s lives.

Latest News

During the 1st half of 2023,  Citizens Advice Exeter (CAE) staff and volunteers undertook a survey of 200 people to gauge the impact of the cost of living crisis (COL) on Exeter residents. 

The results, in terms of all of the criteria we looked at, are stark. The comments people made in respect of the effect of COL on their mental health makes for difficult reading, with many people’s mental health deteriorating - even suicide was mentioned.   

We have produced a Cost of Living Report summarising our findings.  


Click here to read this insightful and concerning report

Free or Low-cost meal options in Exeter

For details of groups and services offering free or low-cost meal options in Exeter, please click the button below

Free food in Exeter

Are you Scam aware? Do you think you have been scammed?

It’s important to always keep an eye out for scams - they can and do affect anyone.  

If you think someone might be trying to scam you, it’s important to act straight away.

Take a look at our advice pages https://www.citizensadvice.org.uk/consumer/scams/get-help-with-online-scams/ for information and support.

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Please visit the contact page for ways to get in touch, and follow the link below to find our opening times.

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Looking for advice?

Find out about all the different ways you can get advice from us, including self-help resources.

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Latest News and Updates

  • Advice Column: Cost of Christmas

    Thursday 30th November As part of the Citizens Advice Exeter and The Express and Echo weekly advice column, this week we focus on meeting the costs of Christmas.   I’m …Read More »
  • Advice Column: Holiday Booking

    Thursday 23rd November As part of the Citizens Advice Exeter and The Express and Echo weekly advice column we focus on problems with holiday bookings.   We went on a …Read More »
  • Advice Column: Consumer Rights

    Thursday 16th November As part of the Citizens Advice Exeter and The Express and Echo weekly advice column this week we focus on consumer rights.   I bought a pair …Read More »