Welcome to Citizens Advice Exeter


Due to the Coronavirus guidance, we have reluctantly taken the decision to temporarily close our face-to-face services in Exeter.
We still continue to deliver our service through our enhanced Adviceline but would first ask that you visit www.citizensadvice.org.uk for initial advice and information.
Our Adviceline number is 03444 111 444 (local call rate), and is currently available as follows: Monday - Friday 10:00am – 4:00pm
You can check what to do if coronavirus affects your work, benefits or travel here.


Whatever your problem, whatever your situation, we aim to provide you with the advice you need for the problems you face.

Our service is free, independent, impartial and confidential. We value diversity, we promote equality and we will challenge discrimination. If you have suffered because of unfair treatment then tell us your story because alongside our advice work we are active campaigners working to improve policies and practices that affect people’s lives.


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Get Help Applying for Universal Credit

**Please note due to the ongoing Coronavirus situation, we are currently unable to deliver at face-to-face service to help you apply for Universal Credit at Exeter Job Centre. If you require help with applying for Universal Credit, call the free helpline on 0800 144 8 444 lines are open 8am to 6pm**

Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.

      Click here for details

      Latest News

      • Advice Column: Racism

        Thursday 9th July 2020 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column, this week we focus on tackling racism, and the support available …Read More »

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      Please visit the contact page for ways to get in touch, and follow the link below to find our opening times.

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      Latest News and Updates

      • Advice Column: Racism

        Thursday 9th July 2020 As part of the Citizens Advice Exeter and The Express and Echo weekly advice column, this week we focus on tackling racism, and the support available …Read More »