Welcome to Citizens Advice Exeter

Due to the ongoing Coronavirus pandemic, we have reluctantly taken the decision to close our face-to-face services in Exeter until further notice.

We still continue to deliver our service through our enhanced helpline but would first ask that you visit www.citizensadvice.org.uk for initial advice and information.

Our helpline number is 0808 278 7845 (Freephone), and is currently available as follows: Monday – Friday, 10am – 4pm

Whatever your problem, whatever your situation, we aim to provide you with the advice you need for the problems you face.

Our service is free, independent, impartial and confidential.
We value diversity, we promote equality and we will challenge discrimination.
If you have suffered because of unfair treatment then tell us your story because alongside our advice work we are active campaigners working to improve policies and practices that affect people’s lives.

Get Help Applying for Universal Credit

Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.

If you need help to claim Universal Credit for the first time, please call our dedicated helpline on 0800 144 8 444 
Lines are open 8am - 6pm Monday to Friday